• Couple, 2 August 2008
  Anonymous, Australia
• Acceptable 2.5/5 (detail)

Our stay in Paris was the last leg of a month long trip around France. We required an early check out and had been told the evening before that there would be no problem with this. With limited time we experienced a delay in checking out due to an incompetent employee at the front desk, this delay was due to a number of factors such as credit card machine not working, printer and fax machine not ready and an inability for the employee to process our detials without questioning everything that he required at least twice and with a tone that suggested that he didn't believe what we were saying. With this in mind we will not be staying at this hotel on our return to Paris which is disappointing as the rest of the hotel employees were quite helpful. It jsut proves that one incident can lead to a negative experience.