• Couple, 15 July 2010
  Anonymous, United States
• Quite good 3.3/5 (detail)

At the reception desk (where we were alot due to toilet malfunctions), we heard many complaints. One guest complained of poor shower, one complained of ineffective air conditioning and others complained of poor pressure for toilet flushing. We however, had no working toilet and I had to use the basement for an operating toilet. If the problem was addressed when I complained initially, I would not have had to go to another room with no air conditioning for an operating toilet. The management did address our inconvenience but in their time not quickly and efficiently enough for us. Much of our touring time was wasted addressing and handling this problem.