• Business traveler, 25 September 2009
  Anonymous, United States
• Acceptable 2.8/5 (detail)

The front of the house staff was very good. However, housekeeping was poor. We were there for 8 days and it was never vacuumed the entire time. The room was badly in need of renovating and/or repairs. The drapery rod was falling off the wall. Wallpaper was peeling from the walls. The door trim around the elevator was missing . The property could be lovely, but right now, it is not good. I would say it is more 3 star than 4 star, as advertised. However, the location is excellent and the "bones" of the hotel are wonderful. It just needs updating and attention to details. please do not use my name on this review. Thank you.