• Couple, 17 February 2013
  Faïza ZEGHADI, France
• Quite good 3.3/5 (detail)

• Couple, 8 January 2013
  matteo , Italy
• Acceptable 2.8/5 (detail)

bathroom with a little shower inside the small bathtub, with very poor water spout
bed uncomfortable, old mattress.
necessary to pass through the restaurant to get the room

• Couple, 7 January 2013
  pepe, United Kingdom
• Good 3.6/5 (detail)

Swimming pool water should be clean at all time,towels should be available at all time,food at the restaurant should reach the table when still warm,quality should match the prices,housekeepers MUST AVOID SHOUTING IN THE MORNING IN THE CORRIDOR while doing the cleaning just to share the night before gossip, at the end of the story we paid almost lot of money to sleep.
Really disappointed.
Best service given by the laudry department, really polite, precise and helpfull.

• Couple, 7 January 2013
  Anonymous, Italy
• Quite good 3.4/5 (detail)

• Couple, 28 April 2012
  Frederick Hudson, United Kingdom
• Very good 4.2/5 (detail)

• Couple, 11 April 2012
  Tine, Denmark
• Very good 4.5/5 (detail)

Very central hotel - would recommend it.
- however the pool seems a bit dark compared to the photos on the web.

• Couple, 17 January 2012
  frederic rigaud, France
• Very good 4.3/5 (detail)

• Couple, 16 January 2012
  Anonymous, Switzerland
• Quite good 3.1/5 (detail)

• Couple, 11 January 2012
  Anonymous, Netherlands
• Good 3.8/5 (detail)

• Couple, 5 January 2012
  Sira Sawangsawai, Switzerland
• Good 3.8/5 (detail)

• Couple, 20 December 2011
  Tadashi Nakanishi, Czech Republic
• Very good 4.2/5 (detail)

The shower space is a bit not useful.
Water spred around from the cartain.
I prefer that the cartain must be longer.

• Couple, 8 December 2011
  Anonymous, Switzerland
• Excellent 4.7/5 (detail)

• Couple, 7 December 2011
  Anonymous, Belgium
• Excellent 4.6/5 (detail)

• Couple, 18 November 2011
  Anonymous, Italy
• Very good 4.3/5 (detail)

• Couple, 31 October 2011
  Ursus Rudiger Schirmer, South Africa
• Good 3.9/5 (detail)

My only suggestion would be that you 'air' the rooms prior to guests arriving. Our room was a bit stuffy and because there was only one window, it always felt as if there was a lack of fresh air.

• Couple, 30 October 2011
  Carlos Jose Manosalva Ostos, Venezuela
• Excellent 4.8/5 (detail)

• Couple, 25 October 2011
  Anonymous, United States
• Excellent 4.9/5 (detail)

We love to stay here, location is perfect and staff is very friendly.

• Couple, 24 October 2011
  Chantal Miles, United Kingdom
• Excellent 5.0/5 (detail)

• Couple, 19 October 2011
  Carmen Seidel, United States
• Excellent 4.8/5 (detail)

Perfect location! I would rather have wireless ability from the bedroom. Other than that it was perfect.

• Couple, 19 October 2011
  Robert Poley, United States
• Very good 4.5/5 (detail)

The showers were terrible. I had to change one room because the shower curtain rod was broken and the bathroom flooded. Also, there were not soap dishes in the showers (all rooms) and there was no place to keep the soap and shampoo during the showers. In the apartment 106, one bedroom had only one small lamp and it was not sufficient to light the bedroom. In our first room (006) the safe did not work and management had to examine it and insert new batteries as the old ones were dead and the safe would not work until the batteries were changed. This should have been checked ahead of time. Also, you could add some pictures on the walls to make the rooms more pleasant.

• Couple, 28 August 2011
  Victor Sanchez Altura, Spain
• Good 3.9/5 (detail)

We don't have any complaint about the treatment with employees, in fact concierge and clerk at reception were excellent. However, the housekeeping services are more than deficient for a 4 stars hotel. Toiletries were not replaced neither enough for the days we stayed, towels were not replaced; even the glasses were not cleaned from day to day. A pillow disapeared from one day to the other, keep out by the housekeeping services, but never replaced. Summarizing, the hotel has a perfect location, the employees at reception made a great job, and great recommendations, but the hotel experience in general will never meet expectations for a guest that is expecting a four stars hotel experience, paid at a rate according with a four stars hotel.

• Couple, 24 August 2011
  LEANDRO DE CASTILLO Y RUBIO, Switzerland
• Very good 4.5/5 (detail)

• Couple, 15 July 2011
  Catalina Alexandra Mihailide, Romania
• Very good 4.3/5 (detail)

• Couple, 16 May 2011
  Anonymous, Russia
• Quite good 3.4/5 (detail)

Plus:
1. Spacious Junior Suite.
2. Very good bath facilities: shampoo, body gel and lotion.
3. Comfort bad.
Minus:
1. Smell in the room when windows are closed.
2. Separate bathroom and cloak-room.
3. One chair in the room. It's very unconvenient to sit together at the table.

• Couple, 14 May 2011
  Reinaldo Oliveira, Brazil
• Excellent 4.7/5 (detail)

Hotel must install small shower baths close to the privy in the WC.

• Couple, 19 April 2011
  Lola , Germany
• Very good 4.2/5 (detail)

very nice hotel and room, but unfortunately the quality of the mattress was very poor! I would not choose this hotel again, because the sleeping comfort was very bad!

• Couple, 16 April 2011
  Francisco Alves, United States
• Acceptable 2.9/5 (detail)

• Couple, 3 March 2011
  Massimo Novelli, Italy
• Good 3.8/5 (detail)

The comment is in a different language. Click to read it

• Couple, 15 February 2011
  Anonymous, Germany
• Excellent 4.6/5 (detail)

• Couple, 19 October 2010
  Roger Trerice, United States
• Very good 4.2/5 (detail)

All aspects of hotel excellent except for room. Our room very worn and tired. Bathroom in very poor shape. We were very disappointed in the physical operation of the bathroom. Would recommend the hotel, except the condition of our stay in the room we had. Expressed our displeasure with our bathroom, they did address the problems, but they re-occured. Four star hotels should not have these sorts of problems.

• Couple, 15 September 2010
  ISIS LEROSA, Brazil
• Good 3.6/5 (detail)

When we first arrived I was surprised with the room assigned to us. I had booked in advance through the internet and I was expecting a much better room. Next day they changed our room and it was OK. The front desk people were especially nice and helpful.
After all it was a pleasant stay.
Thank you.
Isis Lerosa

• Couple, 15 July 2010
  Anonymous, United States
• Quite good 3.3/5 (detail)

At the reception desk (where we were alot due to toilet malfunctions), we heard many complaints. One guest complained of poor shower, one complained of ineffective air conditioning and others complained of poor pressure for toilet flushing. We however, had no working toilet and I had to use the basement for an operating toilet. If the problem was addressed when I complained initially, I would not have had to go to another room with no air conditioning for an operating toilet. The management did address our inconvenience but in their time not quickly and efficiently enough for us. Much of our touring time was wasted addressing and handling this problem.

• Couple, 1 July 2010
  Anonymous, Luxembourg
• Good 3.9/5 (detail)

• Couple, 8 June 2010
  Patrick ALLIGAND, France
• Good 3.8/5 (detail)

The comment is in a different language. Click to read it

• Couple, 25 November 2009
  JOSÉ FRANCISCO MARTINS, Brazil
• Excellent 5.0/5 (detail)

• Couple, 17 November 2009
  stephane Bourgois, Belgium
• Excellent 5.0/5 (detail)

The comment is in a different language. Click to read it

• Couple, 15 October 2009
  Anonymous, United Kingdom
• Quite good 3.4/5 (detail)

Rooms were a little tired, in my opinion in need of refurbishment.
Hallways (floors, walls) in need of refurbishment.
For both the above I can only comment on the 5th floor we were on.
2 lifts (small and very old) both very, very slow - not in keeping with the reception / entrance hall which was very large, spacious and modern.
Had hot water problems - took 5-10 minutes for hot water to come through. Not ideal.

• Couple, 22 September 2009
  Mikhail Grachev, Russia
• Poor 1.7/5 (detail)

Very unfriendly and non-qualified staff at the reception, they even do not know how to operate with credit cards. They can't say sorry after mistakes, generally, the hotel staff is so arrogant.

• Couple, 29 August 2009
  Olga Souza, Brazil
• Quite good 3.5/5 (detail)

We had one little problem whit the bathroom: we had only drops in the shower. As far as I know this is a Paris' problem.

• Couple, 26 May 2009
  Hilde Cogen, Belgium
• Good 3.8/5 (detail)

• Couple, 21 April 2009
  Okuda Haruhisa, Japan
• Quite good 3.4/5 (detail)

• Couple, 20 April 2009
  Jeffrey Lamkin, United States
• Quite good 3.3/5 (detail)

• Couple, 4 February 2009
  Anonymous, Italy
• Good 4.0/5 (detail)

• Couple, 29 January 2009
  Anonymous, Russia
• Good 3.8/5 (detail)

• Couple, 10 November 2008
  Anonymous, France
• Acceptable 2.3/5 (detail)

As alteration works are under way in the hotel - a bit noisy and disruptive, best to postpone your visit. On the plus side, the bar and food therein was well run and reasonable in cost. On the debit side, avoid all rooms nordering the central light well (207 as an example). The structure is an acoustic disaster, funneling all noise at ground level up to and into the rooms.

• Couple, 3 November 2008
  Ian Brown, United Kingdom
• Good 3.9/5 (detail)

Excellent hotel - well located for all attractions & transport connections. Hotel very comfortable with excellent reception/concierge service. Would definitely return & recommend.

• Couple, 21 October 2008
  Anonymous, Spain
• Good 3.9/5 (detail)

The best is the situation. The common places at the hotel are excellent as well, the reception, the bar, the spa, the terrace...but, about the rooms, the pictures at the web site are from the biggest and better ones I suppose...I've stayed at a double standard one, in my opinion the room was very tiny (someone has told me it is normal in most hotels), and the furniture very old and no nice at all. I've asked twice for a queen size bed, and finally I had two singles. The quality of the bed is not real good, I've had backache all days because the mattres, too soft.
The bathroom, clean, bit old, and no bidet in.

• Couple, 30 September 2008
  Anonymous, Italy
• Poor 1.6/5 (detail)

• Couple, 16 September 2008
  Richard Lonsdale, United Kingdom
• Good 3.6/5 (detail)

• Couple, 27 July 2008
  Fabrizio , Italy
• Quite good 3.5/5 (detail)

• Couple, 27 May 2008
  Shaun (Australia), Australia
• Excellent 5.0/5 (detail)

Beautiful hotel in the perfect location. Very quiet, very comfortable - loved it!

• Couple, 27 December 2007
  Nicola Leone, Italy
• Good 3.9/5 (detail)

The comment is in a different language. Click to read it

• Couple, 18 December 2007
  Daniele Migliarini, Italy
• Quite good 3.1/5 (detail)

• Couple, 18 December 2007
  Pier Vittorio Lusetti, Italy
• Very good 4.1/5 (detail)

• Couple, 30 November 2007
  Anonymous, United Kingdom
• Good 3.8/5 (detail)

Only problem with the hotel was how noisy it was at night. Very loud noise from outside all night particularly traffic...road cleaners etc.