202, Rue de Rivoli 75001 Paris France
Area: 1er - Musée du Louvre
Book online or call +39 041 8624040
3.7/5
Good
"Loved the location and would stay again in a minute. I was disappointed that the "do not ..."
Overall Hotel rating
Recommended by:
73 guests out of 99
3.7/5
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They took a pre authorisation for the bill plus 150 extra IN ADDITION to my paying the bill at the end of the stay ...which was a total of 1200 off my card. pre authorisation lasted for a full week .( 5 days after I left ) which was a source of great distress to me .. I was not told this on check in ..when i rang to enquire later in the week I was treated very rudely and told to write in my complaint. So be aware of this and make sure your bill is paid for out of your pre authorisation ,,,otherwise it is a great hotel in a great location and again the real heros are the room cleaners who do a brilliant job .had a standard room which had very comfortable bed and even though on a side street extremely quiet.
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The entrance and foyer is good and looks like a quality hotel. But the lift entrance is tired, and in need of refurbishment.
General room quality is poor considering the price, and would be at the standard of a budget hotel in many other cities.
I guess that is what you get in Paris.
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The only thing we didn't like about our room was that it needed more seating. But we have stayed several time at the St James and Albany. It's location is superb--one of the best in Paris. The staff are all courteous and friendly and very helpful. As always we enjoyed our stay there.
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This was a four star hotel and although reception appeared four star our room was disappointing. The room was large but had a very low ceiling, was dark and the bathroom had several smashed floor tiles. Carpet was very worn. Room service food was not very fresh and my first choice was not available.
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My room was smaller than I had expected. I reserve their least expensive room and was not happy as it had very low ceilings and was quite small. Even though the hotel is in the midst of a renovation and its' main entrance is closed, the temporary entrance and reception are very good. I suspect a more expensive room would be nicer. The spa and its staff although small were nice. On a hot day it was nice to be able to swim.
We were transferred to another hotel : Hotel Ambassador in blvd Hausmann. We only received an e-mail concerning this transfer 2 days upon arrival. The location of the hotel did not match our expectations.
All rooms need a make-over, they are looking extremely tired.