• Couple with children, 27 August 2012
  Anonymous, United States
• Quite good 3.2/5 (detail)

We had reserved for 2 adults with a child at one price but had to upgrade 50E per night to get a room big enough for a cot. There was no cross ventilation and the ac system was not working. We felt insecure because someone could enter the room. There was no explanation about using the safe. There was no magnifying or full-length mirror. How did this get a 4*Luxe ratin?
THe help was very accommodating, however.

• Couple with children, 8 February 2011
  MM, Switzerland
• Quite good 3.1/5 (detail)

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• Couple with children, 25 May 2010
  Anonymous, United Kingdom
• Very good 4.3/5 (detail)

No meal service other than breakfast. Bar only open on request - rather a chore for the staff concerned!
Quiet location a real benefit away - but not too far - from main tourist areas.
Second visit and would definitely stay there again.
Needs to invest in a high chair for babies.

• Couple with children, 5 January 2010
  Abhijit, Sweden
• Very good 4.1/5 (detail)

1) The hotel staff at the front desk was not exactly friendly and cheerful but were polite and very professional though.
2) The hotel says Wi-Fi is available but it did NOT work for more than 95% of our stay. Unavailability of the internet in the rooms may not be acceptable for many travellers nowadays. And they also charged 10 euros per 30 minutes for using the public computer with internet kept in the lobby. This should have been free(?) when one of their stated service(Wi-Fi) wasnt working.
3) We were travelling with a two year old kid and the staff in the restaurant were kind enough to accomodate our needs in this regard - warm milk etc.
4) Would be nice if the hotel started Lunch/Dinner service too. Right now they serve only breakfast.
5) The Hotel is conveniently located very close to 2 Metro stations which is a very good advantage.

• Couple with children, 7 August 2009
  Anonymous, Israel
• Acceptable 2.6/5 (detail)

The property has a lot of potential and could be much improved with better management. The location is excellent for visitors to the Marais area in Paris. The hotel is extremely quiet despite its location right next to a major boulevard. The room size is larger than the typical European standard. The structure of the building around a central yard is lovely. The moderate number of rooms makes it an intimate affair. But: The hotel is routinely understaffed. The attention to proper functioning of accessories [room safe, to give just one example] is sub-standard. The appearance is old fashioned while some modernity in furniture and fixtures could do wonders here. In summary: An OK hotel, with the potential to become a really desireable property, if management ever puts its mind to it.

• Couple with children, 15 April 2009
  Anonymous, United Kingdom
• Excellent 4.7/5 (detail)

Thanks to a friend's recommendation, we stayed at this hotel for the first time over Easter. It is a lovely little hotel in a quiet location, offering very good value; the rooms although compact are comfortable and are kept very clean and the mattresses are firm. Staff are very helpful and courteous. The quality and quantity of the breakfast was a pleasant surprise. The location is also a plus - only a few minutes walk to the Bastille metro. We definitely will return to this hotel the next time we go to Paris.

• Couple with children, 28 April 2008
  Anonymous, Italy
• Very good 4.5/5 (detail)